I would like to thank Donata and her assistants Venus and Diana, for their efforts on my behalf and advice as to how to deal with the insurance company, as I had never been in a situation like this before. They were friendly, thoughtful and punctual for all their meetings and helpful in explaining, clarifying any questinos I had. They were patient and approachable in all their dealings with me. Once again, thank you for helping me get some semblance of a life back.